The DAISY Award is an international recognition program that honors the extraordinary clinical skill and compassionate care nurses provide every day. The DAISY Award winners for this quarter are Kaitlynn Pfeiffer, RN, and Paige Lewis, RN.
Kaitlynn Pfeiffer, RN, was nominated by OSF Mission Partner Karen Jacinto-Key for her heroic actions during a medical emergency at a youth baseball game. When a spectator collapsed, Pfeiffer, along with another nurse and a physician, immediately stepped in to provide CPR and continued care until emergency medical services arrived. Thanks to their efforts, the woman survived.
“Kaitlynn runs toward emergencies, not away from them,” said Key. “Her courage and compassion extend far beyond the walls of the hospital.”
Paige Lewis, RN, a nurse in the OSF endocrinology clinic, was nominated by a patient who recently received a diabetes diagnosis. The patient praised Lewis for her unwavering support, quick responses, and ability to simplify a complex and frustrating condition.
“Because of her encouragement, patience, compassion, and guidance, it motivates me to keep going,” the patient wrote. “I’m honestly so grateful and thankful to have such a caring nurse to help me manage and understand this new complicated diabetes diagnosis.”
Sunflower Award winner: Audra Suter
The Sunflower Award recognizes non-nursing staff who demonstrate exceptional service and dedication to patients.
Audra Suter, a mammography technician at OSF Saint Katharine in Dixon, was nominated by a patient who described her as “completely present” and deeply compassionate during a difficult procedure.
“She gave me the best care and made sure I was feeling all right physically and emotionally,” the patient shared. “Especially as a young woman, I never thought I would have these procedures done in my 20s. She made me feel not alone.”
These awards reflect the OSF HealthCare Mission to serve with the greatest care and love, honoring team members who go above and beyond in their roles.
