Celebrities That Tried Too Hard to Be Relatable
There’s no denying that celebrities are fascinating. People can’t help but want to know as much as they can about their favorite stars. Celebrities are well aware of this and…
Real Family Dinner Projects: The Purdue Center for Families
2025 marks the fifteenth anniversary of The Family Dinner Project, and while we’re celebrating our anniversary, so is one of our community partners! The Purdue Center for Families spent the…
Last Mile Letdown: How Retailers Kill Customer Loyalty at Checkout
Retailers spend countless hours and resources training frontline teams to handle difficult customers.
But who’s addressing the increasingly common phenomenon of employees who’ve become emotionally armored against customers altogether? (more…)