This summer, NYCM welcomed a talented group of interns working across multiple divisions, from Customer Experience and Brand to Property Claims and Customer Service. While their academic backgrounds and career…
At first glance, “customer satisfaction” and “customer service” might seem like two sides of the same coin, but did you know there are key differences between them? When it comes…
Keeping track of your insurance policies may not always be top of mind, but that doesn’t mean it is difficult to do! From being prepared in the event of needing…