Travel

Artificial intelligence (AI) is no longer just a buzzword—it’s becoming an essential tool for brick-and-mortar success. I recently wrote about the dangers of some of the tools being deployed to frontline staff creating Retail’s AI Taskmasters.

This post is a wrap-up of my recent visit to the National Retail Federation’s Big Show Innovation Zone; I discovered four groundbreaking AI solutions that are transforming how physical stores operate, secure their assets, and engage with customers.

These innovations, from preventing cybercrime to predicting customer rushes, demonstrate how AI can solve real-world retail challenges while maximizing existing technology investments.

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